Mobility UK · Exclusive UK distributor · 07777 300 769
Technical & practical guide

Water, temperature
and everyday operation.

Practical information for hospitals, care homes, community services and families considering Mobility Shower.

Choose your model

Mobility Shower Mini (SB04) is the compact handcart. The water and temperature details below refer to the Mini unless stated otherwise.

Mobility Shower Mobile (SB02) is the larger, battery-equipped room-to-room care cart. Its supplier sheet lists clean and wastewater tanks of at least 12 litres each, temperature control with stated ±2°C accuracy and heating up to 1,500 W. Filling temperature, heating on battery, safe temperature limits and validated cleaning still require the current manual.

Product figures below come from the supplied Mini (SB04) brochure. We are still confirming the detailed operating and cleaning procedures for the UK configuration. This page is a buyer’s guide, not an operating manual.

Clean-water capacity12 litresFolding-type tank listed
Wastewater capacityAt least 4 litresSeparate collection tank
Base system powerUp to 360 WOptional heater specified separately
Dry unit weight15.5 kgWater adds to handling weight
Water temperature

Mini: how is the temperature controlled?

Control method to confirm

The brochure describes an adjustable bathing-temperature range of 30°C to 55°C and lists an optional 220 V AC, 2 kW heating rod. It does not explain whether the standard unit heats the water, maintains the tank temperature, mixes water or regulates temperature at the washing head.

We therefore cannot yet confirm thermostat type, sensor position, temperature accuracy, warm-up time, or automatic protection if water becomes too hot. These need to be checked against the operating manual and the exact supplied configuration.

Do you fill it with cold water or warm water?

This has not yet been confirmed for the UK Mini (SB04) configuration. The optional heater listing alone does not establish the correct filling temperature or prove that the standard package can heat a full tank from cold. The required fill-water temperature, maximum permitted inlet temperature and heater procedure must come from the manufacturer’s instructions.

The listed range is not a skin-contact recommendation

A brochure’s upper setting must not be treated as a safe washing temperature. HSE identifies increased scalding risk for vulnerable people, particularly above 44°C. Your care organisation must set appropriate temperature controls and checks for the individual and the equipment.

Read HSE scalding guidance
Which temperature questions should a care team ask?
  • What temperature should the clean-water tank be filled at, with and without the optional heater?
  • Which parts heat or regulate the water, and is the heater included in the UK package?
  • Does the displayed temperature represent the tank or the water reaching the skin?
  • How stable is outlet temperature during use, and what are the measured accuracy and warm-up time?
  • What independent over-temperature cut-off, safe maximum setting and fault indication are provided?
  • What checks and calibration are required, and what happens after a power interruption or sensor fault?
Water supply and collection

Mini: how much water does it hold?

ItemBrochure specificationPractical point
Clean-water tank12 litres, folding typeConnection, filling method and minimum/maximum fill marks still to confirm.
Wastewater tankAt least 4 litresUsable collection volume, emptying method and full-tank protection still to confirm.
Water use per washNot specifiedTank capacity does not establish how many people can be washed from one fill.
Water reuseNo recirculation specification suppliedDo not assume collected wastewater is reused for washing.
Handling weightDry unit: 15.5 kg12 litres of water alone weighs approximately 12 kg. Filled tank handling and the complete operating weight need confirmation.

The clean-water and wastewater capacities are different. Do not assume the whole clean-water supply can be used before the collection tank needs attention. Emptying intervals and any automatic stop need to be confirmed.

How do you load the clean-water tank?

Procedure to confirm

The supplied brochure does not show the filling point, tank connection or step-by-step filling procedure. It does not establish whether the folding reservoir is external or fitted inside the unit, or whether it is filled in place or removed.

We need the approved filling demonstration, suitable water specification, permitted fill temperature, fill limits and connection checks before publishing operating steps.

How do you empty the wastewater tank?

Procedure to confirm

The removal method, drain arrangement, level indication and overflow controls are not described in the brochure. We also need instructions for disconnecting, emptying, cleaning, drying and reassembling the tank.

Care teams should agree an appropriate wastewater disposal route through their local infection-prevention procedures, supported by the manufacturer’s instructions.

What should the water-handling demonstration cover?
  • Fill point, tank access, safe removal and replacement, and hose connection order.
  • Required water quality, permitted additives and temperature at filling.
  • Maximum fill lines, minimum working level, level displays and alarms.
  • What happens when clean water runs low, suction fails or the collection tank fills.
  • Whether water flow stops automatically, and how the system is safely restarted.
  • Approved emptying location, spill control, tank cleaning, flushing, drying and storage.
Cleaning and shared use

What happens between patients?

Cleaning the outside of the unit is only one part of the question. Care teams need the validated procedure for the washing head, hoses, clean-water reservoir and wastewater tank, including which components are single use, single-patient use or reusable between people.

Validated procedure required

Approved products, dilution, contact time, material compatibility, internal flushing and drying instructions have not yet been supplied in an SB04 operating manual. We do not currently claim that the system self-disinfects or that any particular chemical is suitable.

NHS England guidance calls for appropriate decontamination of reusable non-invasive equipment between uses or patients and in line with the manufacturer’s instructions. Its guidance also recommends involving infection-prevention teams before procuring or trialling reusable equipment.

Read NHS England equipment guidance
For procurement and care teams

Questions hospitals
and care homes will ask.

Use these topics for a demonstration, procurement review or discussion with your clinical, estates and infection-prevention teams.

Clinical suitability & dignity

Who can it be used with?

Ask for the intended-use statement, contraindications and instructions covering fragile skin, reduced sensation, wounds, dressings, lines and catheters. Suitability remains individual; the device is not a treatment for infection or pressure sores.

How is suction controlled?

Confirm suction settings, permitted contact pressure, maximum contact time, skin precautions and what happens if a seal is lost. Do not infer suction limits from another model.

How many carers are needed?

Staffing follows the person’s moving-and-handling plan, positioning and support needs. A single-carer claim should not be applied to every patient.

Can it be used for intimate care?

Request explicit intended-use and cleaning instructions for each body area, including component separation, skin-product compatibility and any restrictions.

Practical performance

How long does a wash take and how much water is used?

Ask for measured setup, warm-up, washing, emptying and cleaning times, and water use for body washing and hair washing separately. No verified SB04 figures for these tasks are currently published here.

How noisy is it?

Request measured sound levels and test conditions, particularly for overnight wards, dementia care and shared rooms.

How much space and hose reach are needed?

Confirm hose length, permitted operating distance, clearance around the bed, wheel brakes and any tipping or trip precautions.

Is it mains or battery powered?

The SB04 brochure lists a mains adapter; a battery is not confirmed. Do not use SB02 battery specifications for this unit.

Engineering & safety

What is the electrical requirement?

The brochure lists 220 to 240 V AC, 50 to 60 Hz input; 24 V, 15 A adapter output; and up to 360 W for the base system. The optional 2 kW heater is a separate load to clarify. Confirm UK plug, adapter, earthing/insulation, cable details and the complete electrical configuration.

What happens if something fails?

Request the fault and alarm list for over-temperature, low water, full wastewater tank, blocked hoses, loss of suction, leakage and power failure, including safe shutdown and recovery steps.

Which tests and documents cover this exact model?

Request the current Declaration of Conformity, applicable product classification and regulatory route, model-specific safety/EMC reports, water-ingress rating, risk information and UK instructions. A general factory certificate does not establish every device claim.

What maintenance and checks are needed?

Confirm planned maintenance, temperature checks and calibration, electrical checks, servicing intervals, replaceable filters and seals, expected life and end-of-life arrangements.

Infection prevention & water hygiene

Can the washing head and hose be shared?

Confirm the labelled use category of each component, validated between-patient processing and whether separate patient-specific kits are required.

How are internal water pathways kept clean?

Request the process for flushing, disinfection, complete drainage and drying, including storage and re-use after an idle period. The procedure must address the actual water circuit.

Which wash products and chemicals are compatible?

Ask for approved cleansers, disinfectants, concentrations and contact times, allergy/latex information, and any prohibited products. Do not choose chemicals from generic advice alone.

How is equipment moved between homes?

Confirm cleaning before transport, separation of clean and contaminated items, water-emptying requirements, upright transport and responsibilities between visits.

Training, supplies & purchasing

What is included?

Confirm the unit, UK power supply, heater if ordered, reservoirs, hoses, body/hair heads, initial consumables, instructions and accessories item by item.

What are the ongoing costs?

Request component life, replacement frequency, unit prices and availability for heads, hoses, seals, filters, cleansers and any single-use items.

What training and support are available?

Agree setup and cleaning training, staff competency checks, accessible instructions, a practical demonstration and the support route for faults.

What are the warranty and delivery arrangements?

Confirm delivery lead time, commissioning, warranty scope, repair turnaround, spare-parts availability, loan-unit arrangements and multi-unit quotations before ordering.

Evidence and product details

What supports this page?

The supplier brochure states a 30°C to 55°C range. An overseas seller lists 30°C to 45°C, so the current model-specific temperature specification also needs clarification. The separate Mobile (SB02) specifications come from its own supplier product sheet. Its battery, temperature accuracy and tank capacities must not be applied to the Mini (SB04).

View the specification table · Explore care guidance

Discuss your requirements

Plan the right demonstration.

Tell us which setting, practical tasks and technical questions matter to your team.

Contact Mobility UK
Mini £3,999 · Mobile £6,999

Order enquiry

£3,999 each£3,999
Combined product total£3,999

Continue to WhatsApp to send your enquiry to Mobility UK. No payment is taken. Total shown includes the selected models and quantities. Availability, delivery and the VAT breakdown will be confirmed before you commit.

Continue on WhatsApp

Prefer email? Email Mobility UK

Your privacy

This website does not save enquiry form entries. The WhatsApp button prepares a message for you to review and send through WhatsApp. Email links open your own email app.

Mobility UK uses information you send to respond to your enquiry and manage any subsequent order. Please avoid sending sensitive medical information in the form. WhatsApp and your email provider process messages under their own privacy terms.

Contact hello@mobility.org.uk with questions about your information.

Contact UsWhatsApp